Patient Services Representative
3.
0 Quick Apply 20 hours ago Full Job Description
Summary:
Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.
Education:
High school diploma or equivalent strongly preferred.
ABROE or other certification preferred.
Must have or be able to obtain CPR certification within 6 months.
CMA preferred, but not required.
Experience:
Prior experience using computer software, preferably electronic medical records.
Prior customer service experience preferred.
Essential Job Functions:
Answers telephone by identifying person answering and assisting callers in a pleasant manner Screening, prioritizing, and returning patient calls according to office procedure Schedules appointments according to office procedure and to patient's need Upon checking in a patient, acquires all necessary information (registration forms, insurance card copies, responsible party's information, etc.
) prior to physician seeing patient Accurately performs data entry on computer system for Billing and posting payment and gathering other necessary information Processes incoming and outgoing mail, records requests, patient documentation, etc.
based on office procedure Ensure smooth patient flow throughout the office by assisting in other areas when needed or as requested Maintains patient confidentiality at all times; adheres to all HIPAA guidelines Communicates effectively by telephone and to the patient at his/her level of understanding Promotes positive public relations to patients, visitors, families, physicians, and others Physical appearance and conduct is consistent with acceptable professional ethics and CPC standards Maintains operations by following policies and procedures, reporting needed changes and making suggestions for improvement Performs other duties and responsibilities as assigned Knowledge, Skills, and Abilities Knowledge of Electronic Medical Records Ability to type Ability to identify emergent medical situations Demonstrate positive customer service skills Ability to function in a fast-paced work environment, multi-tasking Attention to detail Equipment Operated:
Will use basic office equipment such as a computer, printer, copier, and fax machine.
Work Environment:
Well lit medical office environment Mental/Physical Requirements:
Must be able to lift at least 10 lbs.
Sitting 75% of the time Standing/walking 25% of the time Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Quick Apply 20 hours ago Full Job Description
Summary:
Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.
Education:
High school diploma or equivalent strongly preferred.
ABROE or other certification preferred.
Must have or be able to obtain CPR certification within 6 months.
CMA preferred, but not required.
Experience:
Prior experience using computer software, preferably electronic medical records.
Prior customer service experience preferred.
Essential Job Functions:
Answers telephone by identifying person answering and assisting callers in a pleasant manner Screening, prioritizing, and returning patient calls according to office procedure Schedules appointments according to office procedure and to patient's need Upon checking in a patient, acquires all necessary information (registration forms, insurance card copies, responsible party's information, etc.
) prior to physician seeing patient Accurately performs data entry on computer system for Billing and posting payment and gathering other necessary information Processes incoming and outgoing mail, records requests, patient documentation, etc.
based on office procedure Ensure smooth patient flow throughout the office by assisting in other areas when needed or as requested Maintains patient confidentiality at all times; adheres to all HIPAA guidelines Communicates effectively by telephone and to the patient at his/her level of understanding Promotes positive public relations to patients, visitors, families, physicians, and others Physical appearance and conduct is consistent with acceptable professional ethics and CPC standards Maintains operations by following policies and procedures, reporting needed changes and making suggestions for improvement Performs other duties and responsibilities as assigned Knowledge, Skills, and Abilities Knowledge of Electronic Medical Records Ability to type Ability to identify emergent medical situations Demonstrate positive customer service skills Ability to function in a fast-paced work environment, multi-tasking Attention to detail Equipment Operated:
Will use basic office equipment such as a computer, printer, copier, and fax machine.
Work Environment:
Well lit medical office environment Mental/Physical Requirements:
Must be able to lift at least 10 lbs.
Sitting 75% of the time Standing/walking 25% of the time Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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